Effective communication is key to the success of organisations. However, it is often the one issue that is identified as being at the heart of problems – even more so now, with the ever increasing misuse of email. In communicating information, opinion and ideas, expediency tends to take precedent over the establishment of effective business relationships. communication skills at a one to one level, a sound foundation of mutual understanding and tolerance of difference and diversity is developed which can pave the way for more rapid forms of communication and will avoid typical misunderstandings.
- Set yourself and others empowering outcomes
- Apply a system of personal development
- Use language that motivates yourself, colleagues and team members
- Identify through observation aspects of individual’s preferred method of thinking and communication
- Establish rapport in order to communicate effectively
- Effectively manage your own emotions
- Turn limiting beliefs into empowering ones
- Transfer new skills to future situations